Len + McAddy Candles Policies


Welcome to Len + McAddy Candles online store! Len + McAddy provides the content and services available here subject to the following terms and conditions (“Terms & Conditions”). By accessing or using this website (“Website”), you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions, which include our Privacy Policy. These terms apply to the entire website and any email or other type of communication between you and the company. 

These Terms & Conditions are a contract between you and Len + McAddy Candles (referred to hereafter as “L+M,” “us,” “we,” or “our”), the provider of the L+M website and the services accessible from the website of the same name. In these Terms & Conditions, “you” refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

L+M has no responsibility and assumes no liability for the unaffiliated sites to which it is linked to or from, including but not limited to the content or web pages or other, products, services or materials on the site linked to the Website or posted to this Website by anyone other than L+M. We may permit some links for convenience, but it is not an endorsement by L+M, our affiliates or our partners of the referenced content, product, service or supplier.


Purchase Related Policy

We reserve the rights to change prices and revise the resources usage policy at any moment. Purchase of a product means you agree to pay all fees or charges to your account for this product in accordance with the fees, charges and/or billing terms in effect at the time that the charge is due and payable. In the event a product and/or service is listed at an incorrect price or with incorrect information due to typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or services listed at the incorrect price. 

Your Payment Provider agreement governs your use of the designated credit card account, and you must refer to that agreement and not these Terms to determine your rights and liabilities with respect to your Payment Provider. By providing us with your credit card number and associated payment information immediately and subsequently invoice your account for all fees and charges due and payable to us hereunder and that no additional notice or consent is required. You also agree to immediately notify us of any change in your billing address or the credit card used for payment hereunder. 

In the event that you are not 100% pleased with your purchase, you have options. While all sales are final, you’re welcome to choose another L+M scent that better suits your needs. This new item must be of equal or lesser value than the initial purchase. Simply contact our office (info@lenmcaddycandles.com) after your items have been delivered to report any problem. 

Customers may exchange unused items within five business days of the initial delivery. Shipping costs related both to the return and the exchanged item are the responsibility of the purchaser. Please contact the office for issues concerning goods damaged during shipping.


Privacy Policy

L+M values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with L+M of our commitment to our valued customers.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time L+M decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in the separate manner. 

This Policy applies to L+M, and it governs any and all data collection and usage by us. Through the use of our Website, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that L+M does not control, nor by individuals not employed or managed by us. 

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. 

In addition, L+M may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

L+M may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from L+M.

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our Website please send an email that you wish to unsubscribe to [info@lenmcaddycandles.com]. 

L+M takes precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

By using this Website, you acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website, and supersede and govern all prior proposals, agreements, or other communications.

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Non-toxic ingredients, soy waxes, pure essential oils and fragrances, mixed with the Founder Erin’s keen intuition, are what makes Len + McAddy products so unforgettable.

Linen and room sprays freshen up your rooms

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